08 September 2008

HP's Customer Experience Group

Phil McKinney of HP, who engineered the HP purchase of Voodoo PC and launched the HP Blackbird 002 gaming machine, has put together a new "Customer Experience Group" headed by Susie Wee from HP Labs. A recent article in Business Week describes their apparent experimentation with customization - and alternatives to - Microsoft Vista. Most people don't realize that many HP laptops already come with a media-player mode that boots Linux - allowing you to play a CD or DVD with a quick boot and more battery life. I've gotten to know Phil and he's a visionary and an innovator, so it's going to be very interesting to watch HP and see what they can do.

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